Privacy Policy
Last updated: October 4, 2026
At ORDINOLO, operated by AUREN LONDON LTD (Company Number: 17479614), we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ordinolo.com. We proudly serve customers in the United Kingdom.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping to the United Kingdom, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.
4. YOUR RIGHTS
GDPR (UK): If you are a resident of the United Kingdom, you have the right under the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise any of these rights, please contact our team through the contact information below.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@ordinolo.com or by mail using the details provided below:
Store Name: ORDINOLO
Company Name: AUREN LONDON LTD
Company Number: 17479614
Physical Address: 104 Heathfield Rd, Handsworth, Birmingham B19 1HJ, United Kingdom
Phone: +447446385540
Email: support@ordinolo.com
Customer Service Hours: Monday – Friday: 09:00 – 18:00 (London Time)